Last updated: September 9, 2026
Shaanxi Longsheng Biotechnology Co., Ltd. (“LongBio”, “we”, “us”) operates long-bio.com. This policy explains how we handle information received through this website and during business inquiries.
Information we collect
When you submit an inquiry or contact us, we may receive your name, company, email address, telephone number, country or region, product requirements, and message. The website may also record technical information such as IP address, browser and device type, referring page, pages viewed, cookies, and analytics data.
How we use information
We use information to respond to inquiries, prepare quotations, provide requested specifications, COAs or samples, coordinate orders and delivery, improve the website, prevent abuse, and meet applicable record-keeping obligations.
Sharing and international processing
Information may be handled by LongBio personnel and service providers that support website hosting, email, analytics, customer service, logistics, or order fulfilment. Because LongBio serves international buyers, information may be processed in countries other than your own, subject to reasonable operational safeguards.
Retention and security
We retain inquiry and business records only as long as reasonably needed for the purposes above, contractual records, dispute handling, and applicable requirements. We use reasonable administrative and technical measures, but no internet transmission is completely secure.
Your choices
You may ask us to access, correct, or delete personal information we hold, subject to applicable legal and business-record requirements. You may disable non-essential cookies through your browser settings.
Contact
For privacy questions, contact gshuai@long-bio.com.
This policy may be updated when our practices or applicable requirements change.